Shipping & Returns
Shipping Policy
All packages are shipped from Canada via Canada Post. Packages are shipped Internationally via Canada Post.
Orders are only shipped on business days: Monday-Friday (excluding holidays)
If you place your order before 1:00pm on a business day, we aim to have it shipped the same day.
Canada: Standard (ground) 3 to 7 business days* $10.00
International: 10-15 business days and are based on current rates
*If your order is placed by 1:00 pm Pacific Standard Time Monday through Friday**Flat rate applies. International flat rate shipping does not include any countries customs, duties, or taxes which are determined and imposed by the country and are not within our control.
Return & Exchange Policy
We want you to be happy with your purchase! We hope you love what you ordered, however At this time due to health concerns, all hair care products and tools are NON-REFUNDABLE.